It seems like the world has reached a point where most people struggle to keep up with new technologies. As businesses and companies move their operations from a traditional to a digital environment, most employees struggle to keep up with new technologies.
Training an entire workforce to prepare them for the future needs a new, more efficient approach, and that's where AI can help. By using automation and machine learning. Let's dig deeper into the connection between employee training and automation.
The Impact of Digital Transformation
The process of digital transformation is complicated, to say the least. The technologies that can improve productivity and employee efficiency are already here, but implementing them into existing systems is easier said than done. Even when organizations introduce new technologies their employees struggle to keep up with the needs.
Workers get new responsibilities that require a completely new skill set that can be obtained only through training. However, ensuring that employees learn how things work often takes too much time and doesn't provide expected results.
It's a serious issue that's making thousands of businesses lose billions of dollars every year. However, there's a modern solution that can help speed up the training process. All of your internal training sessions can have far better results with the use of automation.
AI can not only help you train existing staff, but it can also help you train new employees as your company keeps growing. Automated training is quickly changing the methods used to train staff members and help them develop new skills.
When most people think about automation, they first picture mobile apps designed to make everyone's life much easier. Smart homes are an excellent example. With applications and systems in place, people can now control every aspect of their homes remotely. They can answer phone calls, manage the temperature in separate rooms, automate lighting, and even feed fish by using a smartphone.
Well, training automation works similarly. It's a process that makes employee training more efficient. Some AI solutions can help companies automate all kinds of tasks that required manual action in the past. That usually includes repetitive tasks, especially in administration.
Automation leaves your staff with more time and energy to focus on more important tasks such as learning objectives and developing new skills. Apart from providing organizations with all kinds of employee training benefits, it can also help them save a lot of money and effort in the process.
Every person is different, and each one of us learns at different speeds. Moreover, every person has strengths and weaknesses that affect their learning efficiency. When you consider their work schedules and other obligations, it's clear that organizing employee training can be a nightmare for organizations.
The biggest issue with employee training is engagement. But, employee training and automation can help overcome that challenge more efficiently. Automation allows each individual to learn new skills at their own pace. Whenever they complete one lesson and learn a new skill, the next "level" will become available automatically.
AI-powered LMS platforms also provide employees access to all available courses remotely. That way, employees can complete tests and learn skills at any time and any place. They get full control over the learning process, which increases engagement rates and boosts convenience.
Importance of Continuous Feedback
Slogging is another problem for most employee training processes. Employees often go into overdrive to catch up with the training requirements, while not even knowing if they are doing a good job. There's nothing worse than completing a lengthy training course only to get a bad test score due to a poor understanding of the content. The company will not only lose money, but it will make some employees feel unmotivated and unhappy.
Providing constant feedback throughout every part of the training journey is a must if you want the sessions to succeed. However, when you're working with hundreds or thousands of employees, that becomes impossible. However, the use of AI employee training and automation can provide much better results. You can set up branching scenarios with automated feedback to ensure that all trainees are on the right path.
Benefits of Training Automation
Implementing automated training into your employee training efforts offers all kinds of benefits. It makes training simple, more cost-efficient, and provides better results than any other available options. Here are some of the less obvious benefits you should know about:
1. Streamlined Onboarding
Ensuring that new employees develop the skills needed to complete work tasks can be a costly process. The onboarding process traditionally involved a person that sets the task, another one who trains the employee, and a team of managers that explain job tasks and business processes.
Imagine doing all that for every employee you hire in the future. It's undoubtedly an expensive and time-consuming process that can be much more efficient with AI. If you automate employee training, you don't have to do everything from scratch over and over again. You can simply create a system that repeats the same course automatically. You just have to launch the onboarding program, and the employees will do everything themselves.
2. Predictive Employee Training
As you introduce new technologies into business processes, you will have to train your staff accordingly. Your employees will have to develop new skills on time to keep the operation running smoothly. Traditional training methods won't do you much good there. You'll have a bottleneck that will limit employee training efficiency making it hard to have the right people when you need them.
Automated training, however, can help you leverage performance data, find ideal training candidates, and pinpoint specific learning needs. All you have to do is to press a button and send the right course to the right employee, even those in remote positions. That way, all employees will have access to the courses they need to learn relevant skills in due time.
3. Significant Money and Effort Reduction
Imagine having to train a workforce of 15,000 employees for new compliance rules and equipment. Ensuring that everyone gets the right content and completes their sessions on time will be more than challenging. Not to mention the costs you'll have to cover whenever a poorly-trained staff member makes a mistake.
Automated training can help you minimize expenses and improve overall training efficiency. Every employee will get the content they need, and you can also automate feedback to keep them on the right path. In reality, you'll minimize the risk of them making expensive mistakes, and you'll take all of the guesswork out of the equation.
4. Create Evergreen Surveys
Most companies today use surveys to gain insight into employee engagement and other key information. If nothing else, you'll have to check if your training sessions helped your staff develop the right skills. You want to get the most out of every learning experience, and you can't do that without employee feedback.
Surveys are important, but implementing them on a huge workforce can be a nightmare. The value you can get from a successful survey can help you find weak spots in the system and improve how everything works.
That is best done using automation. You can use LMS systems to create automated surveys employees complete online. Once they complete the training requirements, the survey will pop up automatically. That way, you will get the information you need without having to send out surveys to each individual staff member.
The bottom line is - if you're having a hard time training new staff and growing your team due to slow employee training, you definitely need to implement automation in the process. Employee training and automation together can not only help improve the learning experience, but they can also increase engagement levels and ensure that you don't exceed your budget.
In other words, automation is a must if you want to streamline your employee training efforts. The sooner you set up an automated staff training system, the sooner you'll be able to grow your company.